Data Protection Policy

Jet 12 Privacy Policy – How Your Data Is Stored and Protected

Protecting your personal information at Jet 12 is our top priority. This policy details exactly what data we collect, why we collect it, and how it is kept secure.

Last Updated: January 2026
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Jet 12 Security Commitment
  • 256-bit SSL Encryption
  • No Third-Party Sales
  • Right to Erasure
  • Two-Factor Authentication
  • Real-Time Fraud Detection
  • Regular Third-Party Audits

How We Protect Your Privacy

The Core Pillars of Jet 12 Data Protection

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Strong Encryption

All data transfers on Jet 12 are encrypted with 256-bit SSL/TLS technology — bank-grade security on every session.

SSL · TLS 1.3
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No Third-Party Sales

Your personal information is never sold to advertisers or third parties. Data collected by Jet 12 is used solely to deliver our services.

No Data Sales
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Right to Erasure

You can request that Jet 12 delete all your personal data at any time. This is your right under GDPR.

GDPR Compliant
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Immediate Breach Notification

In the event of a data breach, Jet 12 will notify affected users directly within 72 hours.

72-Hour Notice
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Independent Security Audits

Jet 12's systems are regularly audited by independent third-party cybersecurity experts.

Annual Penetration Testing
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Limited Data Collection

Jet 12 collects only the information necessary to provide its services — nothing more.

Data Minimization
1

Introduction

Jet 12 (jet12.bid) places the highest importance on user privacy. This Privacy Policy ("Policy") explains how Jet 12 collects, uses, stores, and protects your personal information when you use its website, mobile app, and services.

By registering on Jet 12 or using any of our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please refrain from using our services and reach out to our support team.

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This policy is drafted in compliance with International Data Protection Standards (GDPR). Jet 12 Your information is never shared with third parties without your consent.
2

What Information Is Collected

Jet 12 may collect the following types of information for various purposes:

Data TypeExampleNecessity
Identity Information Full name, date of birth, nationality Mandatory
Contact Information Email address, mobile number Mandatory
Financial Information BKash number, bank account (for withdrawals) Mandatory
Identity Verification Documents Photo of national ID card or passport When KYC Is Required
Usage Data Login times, game history, betting records Automatic
Device Information IP address, browser, operating system Automatic
Cookie Data Session ID, preference settings Automatic

Jet 12 will never ask for or collect your bKash PIN, bank password, or card CVV.

3

Why This Information Is Collected

Jet 12 collects your information for the following reasons:

  • Account Management: For registration, login, KYC verification, and account security.
  • Payment Processing: To accurately process deposits and withdrawals and to prevent money laundering.
  • Service Improvement: To analyze your usage patterns and improve the Jet 12 platform.
  • Contact: To send important updates, bonus offers, and security notifications.
  • Legal Obligations: To meet regulatory requirements and comply with legal obligations.
  • Fraud Prevention: To detect and prevent suspicious activity.
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Marketing Emails: You can opt out of marketing communications at any time — simply go to your account settings or click the "Unsubscribe" link in any of our emails.
4

How Your Information Is Kept Secure

Jet 12 applies industry-leading security measures to protect user data:

  • Transmission Security: All data transfers are secured with 256-bit SSL/TLS 1.3 encryption.
  • Storage Security: Sensitive data stored on our servers is protected with AES-256 encryption.
  • Access Control: Only authorized personnel have access to specific data.
  • Regular Audits: Annual penetration testing is conducted by independent security specialists.
  • Backup: Encrypted off-site backups are created on a regular basis.

In the event of a security breach, Jet 12 will notify affected users via email and SMS within 72 hours and take all necessary action.

5

Cookie Policy

Jet 12 uses cookies on its website to enhance your experience and ensure the platform functions properly.

🍪 Cookie Types & Status

You can manage cookies through your browser settings. However, disabling essential cookies may prevent certain Jet 12 features from functioning properly.

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Third Parties & Partners

Jet 12 works with a select group of third-party partners, sharing only the minimum information necessary for service delivery. Strict data sharing agreements are maintained in all such cases:

  • Payment Processors: bKash, Nagad, and banks — only the minimum information required to process transactions.
  • Game Providers: Pragmatic Play, Evolution, PG Soft — account ID shared for game operation purposes.
  • KYC Services: Accredited verification services for age and identity checks.
  • Legal Authorities: Only relevant data disclosed under court order or legal obligation.
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Important: Jet 12 never sells your personal information to advertisers, marketing companies, or any other third parties.
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Your Rights

As a Jet 12 user, you have the following rights:

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Right to Access

You can request to view all personal information Jet 12 holds about you.

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Right to Rectification

You can contact our support team to request corrections to any inaccurate or outdated information.

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Right to Erasure

After account closure, you may request the deletion of any data held beyond what is required by law.

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Data Portability

You can request an export of your data in a portable format (CSV/JSON).

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Right to Object to Processing

You can object to and request restrictions on the processing of your data for specific purposes.

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Right to Lodge a Complaint

If you have a complaint, you may submit it in writing to Jet 12's Data Protection Officer.

To exercise these rights [email protected]. Jet 12 typically responds to requests within 30 days.

8

Minor Protection

Jet 12 strictly prohibits providing services to anyone under 18. We do not knowingly collect personal information from individuals below that age.

If we become aware that a minor has created an account, it will be immediately closed and all collected data will be deleted.

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For Parents: If you believe a minor is using Jet 12, please contact us immediately at [email protected]. We will take prompt action.
9

How Long Your Data Is Retained

Jet 12 retains different types of data for varying periods:

  • Account Information: For the duration of the active account and 5 years after closure (as required by law).
  • Transaction Records: Up to 7 years to meet legal and regulatory obligations.
  • KYC Documents: Up to 5 years after account closure.
  • Log Data: Up to 12 months for security purposes.
  • Communication Records: 2 years to maintain customer service standards.

Once the designated retention period expires, data is securely deleted or anonymized.

10

Policy Updates & Contact

Jet 12 may update this Privacy Policy from time to time. For significant changes, advance notice will be sent to your registered email address and the "Last Updated" date on this page will be revised accordingly.

For any questions about this policy or to submit a data-related request:

  • Email: [email protected] (Data Protection Department)
  • Live Chat: Available 24/7 on the website
  • Response Time: Typically within 24–72 hours
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Current version of this Privacy Policy January 2026Effective as of.

How You Can Keep Your Information Secure

While Jet 12 uses industry-leading technology to protect your data, your own habits play a big role in keeping your account secure. The most important step is choosing a strong password — at least 12 characters long, combining uppercase and lowercase letters, numbers, and special characters.

Enabling two-factor authentication (2FA) on your Jet 12 account is strongly recommended. With 2FA active, even if someone obtains your password, they still cannot log in without the OTP. It takes just two minutes to set up and significantly strengthens your account security.

Jet 12 will never ask for your password, OTP, or bKash PIN via email, SMS, or social media. Anyone requesting this information while claiming to represent Jet 12 is attempting fraud. If you receive such a message, report it to [email protected] immediately.

Avoid logging in to Jet 12 over public Wi-Fi. If you must, use a VPN. Always log out at the end of your session — especially when using someone else's device.

Check your Jet 12 transaction history once a month. If you spot any unfamiliar activity, contact support immediately — the sooner you report it, the faster it gets resolved.

Frequently Asked Questions

Common Questions About Jet 12 Account Security & Gaming

Calculating bonus wagering (or turnover requirements) is actually straightforward. Say Jet 12 gives you a ৳2,000 bonus with a 20x wagering requirement. The math is simple: ৳2,000 × 20 = ৳40,000. That means you need to place a total of ৳40,000 in bets before the bonus balance is released. Keep in mind, it's the amount wagered that counts — not whether you win or lose. So a ৳100 bet contributes ৳100 toward your wagering requirement regardless of the outcome. You can always check your remaining wagering progress in your Jet 12 wallet. Also note that different games contribute at different rates — slots typically count at 100%, while table games may contribute less. All contribution rates are clearly stated in each bonus's terms and conditions before you claim it.

Enabling Two-Factor Authentication (2FA) on Jet 12 is simple and significantly improves your account security. Here's how: (1) Log in to Jet 12 and click your profile icon in the top-right corner. (2) Go to "Settings" or the "Security" section. (3) Find the "Two-Factor Authentication" or "2FA" option and click "Enable". (4) If you choose SMS-based 2FA, a code will be sent to your registered mobile number — enter it to confirm. If you prefer an Authenticator app (such as Google Authenticator), scan the QR code provided. (5) Complete the setup by entering the confirmation code. From that point on, you'll need both your password and a one-time OTP every time you log in. SMS 2FA is convenient, but an Authenticator app offers stronger security.
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Play in a Safe and Secure Environment

Join Jet 12 — your data is secure, your entertainment is guaranteed.

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